Transforming Healthcare with Salesforce Health Cloud

source:salesforce

What is Salesforce Health Cloud?

Salesforce Health Cloud is designed specifically for a clinical setting using FHIR standards. It is a highly secure platform, where staff can easily access clinical and non-clinical healthcare data. It can create better and personalized healthcare journeys for consumers. It also facilitates communication on different channels and devices which improves patient relationships. It also improves health outcomes with predictive actionable insights to meet patient needs proactively with a data-driven decision that leads to better health results and consumer satisfaction.

With Salesforce Health Cloud, your organization can meet the demands of the changing healthcare industry with the following key features:

• Care coordination
• Custom mobile apps
• Contact center & home health
• Patient and member engagement
• Utilization management
• Patient data models
• EHR & claim integration
• Clinical analytics
• Provider relationship management
• Customized & secured patient community
• Care provider locator
• Salesforce shield for PHI data
• Seamless data interoperability
• Use AI to surface data insight

Comprehensive Advantages of Salesforce Health Cloud Across Healthcare Sectors

Salesforce Health Cloud offers a multitude of benefits tailored to various players in the healthcare industry, including providers, payers, pharmaceutical companies, and medical device manufacturers.

Advantages for Healthcare Providers

• Holistic Patient Data Management: Salesforce Health Cloud enables providers to access comprehensive patient information, including profiles, current health status, appointment records, and care plans, all in a unified platform, eliminating the need to switch between different systems.
• Enhanced Care Team Collaboration: The platform offers advanced management tools, allowing care teams to prioritize and efficiently address patient needs.
• Seamless Patient Experience: It fosters a secure and connected patient community, enabling real-time interaction across various devices, simplifying patient-provider communication.

Benefits for Healthcare Payers

• Scalable Member Care Management: Payers can leverage a 360-degree view of member profiles, facilitating a deeper understanding of the member lifecycle, from enrollment to ongoing services, while proactively identifying risks.
• Customized Member Services: The platform enables personalized member interactions and support, backed by a knowledge base for quick, tailored responses and case resolutions.
• Proactive Care Management: Salesforce Health Cloud aids in delivering personalized care interventions through guided workflows and customized care plans.

Advantages for Pharmaceutical Companies

• Enhanced Patient Engagement: The platform streamlines patient support programs, reducing costs and accelerating patient access to therapies.
• Personalized Patient and HCP Interactions: It allows real-time, device-agnostic engagement with patients and healthcare professionals, enabling tailored care and support.
• Collaborative Patient Service Teams: Salesforce Health Cloud breaks down data barriers, integrating advanced solutions to foster innovation and compliance.

Benefits for Medical Device Companies

• Empowerment of Sales and Account Teams: The system centralizes crucial data, standardizes processes, and automates tasks, enhancing team collaboration and providing real-time business insights.
• Sophisticated Account-based Forecasting: It supports detailed forecasting by market, geography, and product line, encouraging cross-departmental collaboration.
• Strengthening Patient Connections: The platform enables the development and scaling of patient programs, reducing operational costs and enhancing patient engagement.

In summary, Salesforce Health Cloud is a versatile and powerful tool that brings significant improvements in patient data management, care coordination, member engagement, and operational efficiency across various sectors in the healthcare industry.

Texium Solutions: Revolutionizing Healthcare with Salesforce Health Cloud

Texium Solutions stands at the forefront of digital life science consultancy, renowned for transforming major global brands. With its extensive experience, Texium Solutions excels in guiding healthcare organizations through the nuances of understanding, implementing, and integrating Salesforce Health Cloud, along with other related technologies.

Pioneering Digital Transformation in Healthcare

Texium Solutions has carved a niche in the healthcare sector by offering expert consultancy services. Their proficiency in Salesforce Health Cloud positions them as a vital partner for healthcare organizations looking to navigate the complexities of digital transformation.

Expertise in Salesforce Health Cloud

Leveraging years of industry experience, Texium Solutions provides comprehensive support in adopting Salesforce Health Cloud. They specialize in tailoring the platform to meet the unique needs of each healthcare organization, ensuring seamless integration and maximization of the technology’s benefits.

A Partner in Healthcare Innovation

Texium Solutions is more than a consultancy; it’s a partner in innovation for healthcare organizations. Their deep understanding of Salesforce Health Cloud translates into enhanced patient care, improved operational efficiencies, and a transformative impact on the healthcare industry.